Free Shipping on all orders over $99.00 to the lower 48 States!
Free Shipping on all orders over $99.00 to the lower 48 States!
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If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions For the purposes of this Return and Refund Policy:
● “Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to BACKWOODS MERCHANT
● “Goods” refers to the items offered for sale on the Service.
● “Orders” means a request by You to purchase Goods from Us.
● “Service” refers to the Website.
● “Website” refers to BACKWOODS MERCHANT, accessible from www.backwoodsmerchant.com
● “You” means the individual accessing or using the Service, or the Company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Refund Policy
We will use the same means of payment as You used for the Order. A 10% restocking fee will be deducted from the refund amount.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
● The Goods were purchased in the last 15 days
● The Goods are in the original packaging
The following Goods cannot be returned:
● The Goods were made to Your specifications or clearly personalized.
● The Goods, which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
● The Goods, which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
● The Goods, which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Contact Us If You have any questions about Our Returns and Refunds Policy, please contact us:
● By visiting this page on our website: https://backwoodsmerchant.com/contact
Backwoods Merchant
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